Access your medical records

Medical records hold information about you. They are also sometimes called health records.

You'll have separate records for any NHS service you go to including your GP surgery, hospital, dentist or opticians.

How to get your record depends on which record it is.

You have a right to see or get a copy of your helath records.

Your GP record includes information like any conditions or allergies you have and any medicine you're taking.

To see your records you will have to apply to the organisation that is responsible for them, for example:

• ​your GP practice manager
• your dental surgery manager
• the records manager at your hospital

You don’t need to give a reason for wanting to see your health records.

When writing, you should say if you:

• ​want to just see your records or also have a copy 
• want all or just part of your records
• would like to get your records in a format that meets your needs

You may also need to fill in an application form and give proof of your identity.

How much does it cost to view or get copies of your records?

​It is free to:

• ​view your records
• request the first copy

If you request additional copies, you will be told if an admin fee will apply.

If you make the request by email or online, unless otherwise requested by you, the information will be provided in a similar secure format.

How long will it take

You will usually receive your records within 30 days of making an application and paying the admin fee if applicable.

Unhappy with your application

If you are unhappy with how your application has been dealt with, you should ask to speak to the person you sent your request to.

If you are still unhappy, you have a right to make a complaint.